Quote:

PS, even when you get tough, still be nice.



David,
I thought your suggestions were all very good up until that statement . Yes, I understand the difference between being tough and being over-bearing and, ultimately, I'd like to give the guy a way out without him losing face entirely. At least I think I do .

I think those are good ways of dealing with this particular situation but I need to ensure that I'm dealing with the inevitable next ones as well. I hate to take it out on my clients but unless they can guarantee that the images cannot be copied from their websites (which, unfortunately, they cannot) I can't see providing web images until after all my orders are in and making it clear that I will not provide images that have not been paid for.

It's truly unfortunate that we have to spend time doing things like this instead of trying to get better at our craft. But such is the reality of our digital age.

Thanks David,

Jim

Jim Garvie
www.jagphoto.biz