Let me clear up. I didn't open the camera. I meant I took the batteries out of it and left that open plus a ring that goes around the lense that slips off to put on other lenses. That is all I meant by opened it up. Sorry for the confusion.

My main issue is that they won't consider the fact that it could be bad design or maybe something just in that body I had that was not fitting properly. Thus allowing moisture in. I have had sweat on cameras befor with no issues. It happens when you are hiking or in the elements to take pictures. I am not asking them for a product that is submergable. Just one that can handle what my other Canon's have handled for years and years. Normal use.